DoIT received reports from several campus users of slowness in the UMBC Blackboard (Bb) production system on Thursday evening, April 4. Upon investigation DoIT staff found that one of three Bb application servers had failed, and has subsequently been restarted. Campus users who were logged in to that particular server early Thursday evening (approximately 6:30 - 8 pm) may have experienced either slow loading of pages, or a lack of responsiveness.  Emptying the browser cache and then closing and restarting the browser should solve any issues.  DoIT staff are actively working with Blackboard, Inc. to troubleshoot the cause of the failure.
]]>

DoIT received reports from several campus users of slowness in the UMBC Blackboard (Bb) production system on Thursday evening, April 4. Upon investigation DoIT staff found that one of three Bb...

http://my.umbc.edu/groups/bbannouncements/news/27264 https://beta.my.umbc.edu/api/v0/pixel/news/27264/guest@my.umbc.edu/927b22997d27eaa882b4d63fafe2c5b2/api/pixel Blackboard Announcements https://beta.my.umbc.edu/groups/bbannouncements https://assets1-beta.my.umbc.edu/system/shared/avatars/groups/000/000/319/f6b35e5217428f5021e113525a55e6f4/xsmall.png?1437137819 https://assets1-beta.my.umbc.edu/system/shared/avatars/groups/000/000/319/f6b35e5217428f5021e113525a55e6f4/original.png?1437137819 https://assets4-beta.my.umbc.edu/system/shared/avatars/groups/000/000/319/f6b35e5217428f5021e113525a55e6f4/xxlarge.png?1437137819 https://assets4-beta.my.umbc.edu/system/shared/avatars/groups/000/000/319/f6b35e5217428f5021e113525a55e6f4/xlarge.png?1437137819 https://assets1-beta.my.umbc.edu/system/shared/avatars/groups/000/000/319/f6b35e5217428f5021e113525a55e6f4/large.png?1437137819 https://assets4-beta.my.umbc.edu/system/shared/avatars/groups/000/000/319/f6b35e5217428f5021e113525a55e6f4/medium.png?1437137819 https://assets1-beta.my.umbc.edu/system/shared/avatars/groups/000/000/319/f6b35e5217428f5021e113525a55e6f4/small.png?1437137819 https://assets1-beta.my.umbc.edu/system/shared/avatars/groups/000/000/319/f6b35e5217428f5021e113525a55e6f4/xsmall.png?1437137819 https://assets4-beta.my.umbc.edu/system/shared/avatars/groups/000/000/319/f6b35e5217428f5021e113525a55e6f4/xxsmall.png?1437137819 Blackboard Announcements 2 6 true Fri, 05 Apr 2013 09:11:55 -0400 Thu, 18 Apr 2013 22:24:09 -0400 The UMBC Blackboard server will be down from 10 pm Friday 3/22 to 1 am Saturday 3/23.  This down time is during the regularly scheduled maintenance window and is necessary for DoIT staff to perform maintenance on the system. We appreciate your patience and apologize for any inconvenience that this down time may cause. ]]>

The UMBC Blackboard server will be down from 10 pm Friday 3/22 to 1 am Saturday 3/23.  This down time is during the regularly scheduled maintenance window and is necessary for DoIT staff to...

http://blackboard.umbc.edu https://beta.my.umbc.edu/api/v0/pixel/news/26345/guest@my.umbc.edu/a44ec061918ecc888305c85cbfbe3f15/api/pixel Blackboard Announcements https://beta.my.umbc.edu/groups/bbannouncements https://assets1-beta.my.umbc.edu/system/shared/avatars/groups/000/000/319/f6b35e5217428f5021e113525a55e6f4/xsmall.png?1437137819 https://assets1-beta.my.umbc.edu/system/shared/avatars/groups/000/000/319/f6b35e5217428f5021e113525a55e6f4/original.png?1437137819 https://assets4-beta.my.umbc.edu/system/shared/avatars/groups/000/000/319/f6b35e5217428f5021e113525a55e6f4/xxlarge.png?1437137819 https://assets4-beta.my.umbc.edu/system/shared/avatars/groups/000/000/319/f6b35e5217428f5021e113525a55e6f4/xlarge.png?1437137819 https://assets1-beta.my.umbc.edu/system/shared/avatars/groups/000/000/319/f6b35e5217428f5021e113525a55e6f4/large.png?1437137819 https://assets4-beta.my.umbc.edu/system/shared/avatars/groups/000/000/319/f6b35e5217428f5021e113525a55e6f4/medium.png?1437137819 https://assets1-beta.my.umbc.edu/system/shared/avatars/groups/000/000/319/f6b35e5217428f5021e113525a55e6f4/small.png?1437137819 https://assets1-beta.my.umbc.edu/system/shared/avatars/groups/000/000/319/f6b35e5217428f5021e113525a55e6f4/xsmall.png?1437137819 https://assets4-beta.my.umbc.edu/system/shared/avatars/groups/000/000/319/f6b35e5217428f5021e113525a55e6f4/xxsmall.png?1437137819 Blackboard Announcements 0 1 true Fri, 22 Mar 2013 11:41:48 -0400 Mon, 25 Mar 2013 09:17:24 -0400

DoIT has been working with Blackboard on an issue that requires maintenance and a restart of our main production server this Friday, March 15, at 6 to 9 p.m.

Normally, we would wait until our regular, weekly scheduled maintenance of 10 p.m. to 1 a.m. on Fridays. However, since we want to continue working with the same Bb support team, and the campus will be starting Spring Break, we want to get an early start to implement and begin monitoring the fix.

In addition, we will be applying the latest bundles and patches that we would have done on March 29, the first Friday after Spring Break (also Good Friday).

No matter what, we need to do this maintenance on March 15, but if the earlier, 6 p.m. start presents a significant disruption, please send email to fritz@umbc.edu.

Thank you,

John Fritz
Asst. VP, Instructional Technology & New Media
UMBC Division of Information Technology
fritz@umbc.edu

]]>

DoIT has been working with Blackboard on an issue that requires maintenance and a restart of our main production server this Friday, March 15, at 6 to 9 p.m. Normally, we would wait until our...

https://beta.my.umbc.edu/api/v0/pixel/news/25655/guest@my.umbc.edu/6b5fdba1f954a2e7f19f8d91e23a079c/api/pixel Blackboard Announcements https://beta.my.umbc.edu/groups/bbannouncements https://assets1-beta.my.umbc.edu/system/shared/avatars/groups/000/000/319/f6b35e5217428f5021e113525a55e6f4/xsmall.png?1437137819 https://assets1-beta.my.umbc.edu/system/shared/avatars/groups/000/000/319/f6b35e5217428f5021e113525a55e6f4/original.png?1437137819 https://assets4-beta.my.umbc.edu/system/shared/avatars/groups/000/000/319/f6b35e5217428f5021e113525a55e6f4/xxlarge.png?1437137819 https://assets4-beta.my.umbc.edu/system/shared/avatars/groups/000/000/319/f6b35e5217428f5021e113525a55e6f4/xlarge.png?1437137819 https://assets1-beta.my.umbc.edu/system/shared/avatars/groups/000/000/319/f6b35e5217428f5021e113525a55e6f4/large.png?1437137819 https://assets4-beta.my.umbc.edu/system/shared/avatars/groups/000/000/319/f6b35e5217428f5021e113525a55e6f4/medium.png?1437137819 https://assets1-beta.my.umbc.edu/system/shared/avatars/groups/000/000/319/f6b35e5217428f5021e113525a55e6f4/small.png?1437137819 https://assets1-beta.my.umbc.edu/system/shared/avatars/groups/000/000/319/f6b35e5217428f5021e113525a55e6f4/xsmall.png?1437137819 https://assets4-beta.my.umbc.edu/system/shared/avatars/groups/000/000/319/f6b35e5217428f5021e113525a55e6f4/xxsmall.png?1437137819 Division of Information Technology 3 0 false Mon, 11 Mar 2013 21:24:54 -0400 Fri, 22 Mar 2013 11:43:38 -0400 Please RSVP by March 1 Discuss your experience with Blackboard, use of technology on campus and customer service preferences. ]]>

Discuss your experience with Blackboard, use of technology on campus and customer service preferences.

http://my.umbc.edu/groups/doit/news/24414 https://beta.my.umbc.edu/api/v0/pixel/news/24422/guest@my.umbc.edu/77641a6792883bbb4dee3d7256383808/api/pixel Blackboard Announcements https://beta.my.umbc.edu/groups/bbannouncements https://assets1-beta.my.umbc.edu/system/shared/avatars/groups/000/000/319/f6b35e5217428f5021e113525a55e6f4/xsmall.png?1437137819 https://assets1-beta.my.umbc.edu/system/shared/avatars/groups/000/000/319/f6b35e5217428f5021e113525a55e6f4/original.png?1437137819 https://assets4-beta.my.umbc.edu/system/shared/avatars/groups/000/000/319/f6b35e5217428f5021e113525a55e6f4/xxlarge.png?1437137819 https://assets4-beta.my.umbc.edu/system/shared/avatars/groups/000/000/319/f6b35e5217428f5021e113525a55e6f4/xlarge.png?1437137819 https://assets1-beta.my.umbc.edu/system/shared/avatars/groups/000/000/319/f6b35e5217428f5021e113525a55e6f4/large.png?1437137819 https://assets4-beta.my.umbc.edu/system/shared/avatars/groups/000/000/319/f6b35e5217428f5021e113525a55e6f4/medium.png?1437137819 https://assets1-beta.my.umbc.edu/system/shared/avatars/groups/000/000/319/f6b35e5217428f5021e113525a55e6f4/small.png?1437137819 https://assets1-beta.my.umbc.edu/system/shared/avatars/groups/000/000/319/f6b35e5217428f5021e113525a55e6f4/xsmall.png?1437137819 https://assets4-beta.my.umbc.edu/system/shared/avatars/groups/000/000/319/f6b35e5217428f5021e113525a55e6f4/xxsmall.png?1437137819 Blackboard Announcements 0 0 true Thu, 21 Feb 2013 07:38:21 -0500 Mon, 11 Mar 2013 21:19:02 -0400 Blackboard Down for Maintenance 10 pm 2/22 to 1 am 2/23 ]]>

Blackboard Down for Maintenance 10 pm 2/22 to 1 am 2/23

http://my.umbc.edu/groups/doit/news/24197 https://beta.my.umbc.edu/api/v0/pixel/news/24199/guest@my.umbc.edu/aac71c9e624e129f54024e82a0295c77/api/pixel Blackboard Announcements https://beta.my.umbc.edu/groups/bbannouncements https://assets1-beta.my.umbc.edu/system/shared/avatars/groups/000/000/319/f6b35e5217428f5021e113525a55e6f4/xsmall.png?1437137819 https://assets1-beta.my.umbc.edu/system/shared/avatars/groups/000/000/319/f6b35e5217428f5021e113525a55e6f4/original.png?1437137819 https://assets4-beta.my.umbc.edu/system/shared/avatars/groups/000/000/319/f6b35e5217428f5021e113525a55e6f4/xxlarge.png?1437137819 https://assets4-beta.my.umbc.edu/system/shared/avatars/groups/000/000/319/f6b35e5217428f5021e113525a55e6f4/xlarge.png?1437137819 https://assets1-beta.my.umbc.edu/system/shared/avatars/groups/000/000/319/f6b35e5217428f5021e113525a55e6f4/large.png?1437137819 https://assets4-beta.my.umbc.edu/system/shared/avatars/groups/000/000/319/f6b35e5217428f5021e113525a55e6f4/medium.png?1437137819 https://assets1-beta.my.umbc.edu/system/shared/avatars/groups/000/000/319/f6b35e5217428f5021e113525a55e6f4/small.png?1437137819 https://assets1-beta.my.umbc.edu/system/shared/avatars/groups/000/000/319/f6b35e5217428f5021e113525a55e6f4/xsmall.png?1437137819 https://assets4-beta.my.umbc.edu/system/shared/avatars/groups/000/000/319/f6b35e5217428f5021e113525a55e6f4/xxsmall.png?1437137819 Blackboard Announcements 0 0 true Mon, 18 Feb 2013 09:02:20 -0500 Sat, 23 Feb 2013 06:45:29 -0500 Known Issue: Blackboard System Being Restarted 2/16
]]>

Known Issue: Blackboard System Being Restarted 2/16

http://my.umbc.edu/groups/doit/news/24170 https://beta.my.umbc.edu/api/v0/pixel/news/24171/guest@my.umbc.edu/82cc7cb8a1227e48ce0443aae4f893a6/api/pixel Blackboard Announcements https://beta.my.umbc.edu/groups/bbannouncements https://assets1-beta.my.umbc.edu/system/shared/avatars/groups/000/000/319/f6b35e5217428f5021e113525a55e6f4/xsmall.png?1437137819 https://assets1-beta.my.umbc.edu/system/shared/avatars/groups/000/000/319/f6b35e5217428f5021e113525a55e6f4/original.png?1437137819 https://assets4-beta.my.umbc.edu/system/shared/avatars/groups/000/000/319/f6b35e5217428f5021e113525a55e6f4/xxlarge.png?1437137819 https://assets4-beta.my.umbc.edu/system/shared/avatars/groups/000/000/319/f6b35e5217428f5021e113525a55e6f4/xlarge.png?1437137819 https://assets1-beta.my.umbc.edu/system/shared/avatars/groups/000/000/319/f6b35e5217428f5021e113525a55e6f4/large.png?1437137819 https://assets4-beta.my.umbc.edu/system/shared/avatars/groups/000/000/319/f6b35e5217428f5021e113525a55e6f4/medium.png?1437137819 https://assets1-beta.my.umbc.edu/system/shared/avatars/groups/000/000/319/f6b35e5217428f5021e113525a55e6f4/small.png?1437137819 https://assets1-beta.my.umbc.edu/system/shared/avatars/groups/000/000/319/f6b35e5217428f5021e113525a55e6f4/xsmall.png?1437137819 https://assets4-beta.my.umbc.edu/system/shared/avatars/groups/000/000/319/f6b35e5217428f5021e113525a55e6f4/xxsmall.png?1437137819 Blackboard Announcements 0 0 true Sat, 16 Feb 2013 21:00:27 -0500 Fri, 19 Apr 2013 14:47:23 -0400 Blackboard Down for Maintenance 10 pm - midnight, 2/11
]]>

Blackboard Down for Maintenance 10 pm - midnight, 2/11

http://my.umbc.edu/groups/doit/news/23570 https://beta.my.umbc.edu/api/v0/pixel/news/23571/guest@my.umbc.edu/4dd31de86636c7bc4fe59fb853f2b056/api/pixel Blackboard Announcements https://beta.my.umbc.edu/groups/bbannouncements https://assets1-beta.my.umbc.edu/system/shared/avatars/groups/000/000/319/f6b35e5217428f5021e113525a55e6f4/xsmall.png?1437137819 https://assets1-beta.my.umbc.edu/system/shared/avatars/groups/000/000/319/f6b35e5217428f5021e113525a55e6f4/original.png?1437137819 https://assets4-beta.my.umbc.edu/system/shared/avatars/groups/000/000/319/f6b35e5217428f5021e113525a55e6f4/xxlarge.png?1437137819 https://assets4-beta.my.umbc.edu/system/shared/avatars/groups/000/000/319/f6b35e5217428f5021e113525a55e6f4/xlarge.png?1437137819 https://assets1-beta.my.umbc.edu/system/shared/avatars/groups/000/000/319/f6b35e5217428f5021e113525a55e6f4/large.png?1437137819 https://assets4-beta.my.umbc.edu/system/shared/avatars/groups/000/000/319/f6b35e5217428f5021e113525a55e6f4/medium.png?1437137819 https://assets1-beta.my.umbc.edu/system/shared/avatars/groups/000/000/319/f6b35e5217428f5021e113525a55e6f4/small.png?1437137819 https://assets1-beta.my.umbc.edu/system/shared/avatars/groups/000/000/319/f6b35e5217428f5021e113525a55e6f4/xsmall.png?1437137819 https://assets4-beta.my.umbc.edu/system/shared/avatars/groups/000/000/319/f6b35e5217428f5021e113525a55e6f4/xxsmall.png?1437137819 Blackboard Announcements 0 0 true Fri, 08 Feb 2013 11:20:16 -0500 Sat, 16 Feb 2013 21:00:51 -0500 Blackboard Down for Maintenance 10 pm 1/ 25 to 1 am 1/26 ]]>

Blackboard Down for Maintenance 10 pm 1/ 25 to 1 am 1/26

http://my.umbc.edu/groups/doit/news/22575 https://beta.my.umbc.edu/api/v0/pixel/news/22576/guest@my.umbc.edu/f9ccd23023969394e204ec545e661f69/api/pixel Blackboard Announcements https://beta.my.umbc.edu/groups/bbannouncements https://assets1-beta.my.umbc.edu/system/shared/avatars/groups/000/000/319/f6b35e5217428f5021e113525a55e6f4/xsmall.png?1437137819 https://assets1-beta.my.umbc.edu/system/shared/avatars/groups/000/000/319/f6b35e5217428f5021e113525a55e6f4/original.png?1437137819 https://assets4-beta.my.umbc.edu/system/shared/avatars/groups/000/000/319/f6b35e5217428f5021e113525a55e6f4/xxlarge.png?1437137819 https://assets4-beta.my.umbc.edu/system/shared/avatars/groups/000/000/319/f6b35e5217428f5021e113525a55e6f4/xlarge.png?1437137819 https://assets1-beta.my.umbc.edu/system/shared/avatars/groups/000/000/319/f6b35e5217428f5021e113525a55e6f4/large.png?1437137819 https://assets4-beta.my.umbc.edu/system/shared/avatars/groups/000/000/319/f6b35e5217428f5021e113525a55e6f4/medium.png?1437137819 https://assets1-beta.my.umbc.edu/system/shared/avatars/groups/000/000/319/f6b35e5217428f5021e113525a55e6f4/small.png?1437137819 https://assets1-beta.my.umbc.edu/system/shared/avatars/groups/000/000/319/f6b35e5217428f5021e113525a55e6f4/xsmall.png?1437137819 https://assets4-beta.my.umbc.edu/system/shared/avatars/groups/000/000/319/f6b35e5217428f5021e113525a55e6f4/xxsmall.png?1437137819 Blackboard Announcements 0 0 true Tue, 22 Jan 2013 06:02:02 -0500 Sat, 26 Jan 2013 08:16:33 -0500 Blackboard Upgrade Completed Ahead of Schedule ]]>

Blackboard Upgrade Completed Ahead of Schedule

http://my.umbc.edu/groups/doit/news/22151 https://beta.my.umbc.edu/api/v0/pixel/news/22152/guest@my.umbc.edu/1d46f62ed520b8da861bf0739603265c/api/pixel Blackboard Announcements https://beta.my.umbc.edu/groups/bbannouncements https://assets1-beta.my.umbc.edu/system/shared/avatars/groups/000/000/319/f6b35e5217428f5021e113525a55e6f4/xsmall.png?1437137819 https://assets1-beta.my.umbc.edu/system/shared/avatars/groups/000/000/319/f6b35e5217428f5021e113525a55e6f4/original.png?1437137819 https://assets4-beta.my.umbc.edu/system/shared/avatars/groups/000/000/319/f6b35e5217428f5021e113525a55e6f4/xxlarge.png?1437137819 https://assets4-beta.my.umbc.edu/system/shared/avatars/groups/000/000/319/f6b35e5217428f5021e113525a55e6f4/xlarge.png?1437137819 https://assets1-beta.my.umbc.edu/system/shared/avatars/groups/000/000/319/f6b35e5217428f5021e113525a55e6f4/large.png?1437137819 https://assets4-beta.my.umbc.edu/system/shared/avatars/groups/000/000/319/f6b35e5217428f5021e113525a55e6f4/medium.png?1437137819 https://assets1-beta.my.umbc.edu/system/shared/avatars/groups/000/000/319/f6b35e5217428f5021e113525a55e6f4/small.png?1437137819 https://assets1-beta.my.umbc.edu/system/shared/avatars/groups/000/000/319/f6b35e5217428f5021e113525a55e6f4/xsmall.png?1437137819 https://assets4-beta.my.umbc.edu/system/shared/avatars/groups/000/000/319/f6b35e5217428f5021e113525a55e6f4/xxsmall.png?1437137819 Blackboard Announcements 0 0 true Fri, 11 Jan 2013 12:33:12 -0500 Tue, 22 Jan 2013 06:02:16 -0500 Blackboard Down for Maintenance 10 pm 11/30 to 1 am 12/1 ]]>

Blackboard Down for Maintenance 10 pm 11/30 to 1 am 12/1

http://my.umbc.edu/groups/doit/news/19677 https://beta.my.umbc.edu/api/v0/pixel/news/19678/guest@my.umbc.edu/d487f119966421b56d1e27ffdea891ad/api/pixel Blackboard Announcements https://beta.my.umbc.edu/groups/bbannouncements https://assets1-beta.my.umbc.edu/system/shared/avatars/groups/000/000/319/f6b35e5217428f5021e113525a55e6f4/xsmall.png?1437137819 https://assets1-beta.my.umbc.edu/system/shared/avatars/groups/000/000/319/f6b35e5217428f5021e113525a55e6f4/original.png?1437137819 https://assets4-beta.my.umbc.edu/system/shared/avatars/groups/000/000/319/f6b35e5217428f5021e113525a55e6f4/xxlarge.png?1437137819 https://assets4-beta.my.umbc.edu/system/shared/avatars/groups/000/000/319/f6b35e5217428f5021e113525a55e6f4/xlarge.png?1437137819 https://assets1-beta.my.umbc.edu/system/shared/avatars/groups/000/000/319/f6b35e5217428f5021e113525a55e6f4/large.png?1437137819 https://assets4-beta.my.umbc.edu/system/shared/avatars/groups/000/000/319/f6b35e5217428f5021e113525a55e6f4/medium.png?1437137819 https://assets1-beta.my.umbc.edu/system/shared/avatars/groups/000/000/319/f6b35e5217428f5021e113525a55e6f4/small.png?1437137819 https://assets1-beta.my.umbc.edu/system/shared/avatars/groups/000/000/319/f6b35e5217428f5021e113525a55e6f4/xsmall.png?1437137819 https://assets4-beta.my.umbc.edu/system/shared/avatars/groups/000/000/319/f6b35e5217428f5021e113525a55e6f4/xxsmall.png?1437137819 Blackboard Announcements 0 0 true Mon, 19 Nov 2012 18:59:45 -0500 Sun, 02 Dec 2012 07:01:19 -0500