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<Title>*IMPORTANT* In-Person I-9 Verification Process Update</Title>
<Body>
<![CDATA[
    <div class="html-content">Good Afternoon AAOU SSC Departments,<div><br></div><div>In an effort to streamline the onboarding process and mitigate delays that are often seen at the in-person I-9 verification stage, the AAOU SSC will no longer perform the in-person I-9 verifications for new hires.</div><div><br></div><div>More often than not, new hires have issues scheduling and attending an in-person I-9 verification event with AAOU SSC staff (by or before the required federal deadline), which causes the University to be out of compliance with Federal, State and USM regulations. Since new hires starting with your department are expected to be in your department on their first day of employment, authorizing a department representative to complete the in-person I-9 verification should help minimize the delays in completing I-9 verifications timely.</div><div><br></div><div>AAOU SSC will still maintain oversight of the completion of the onboarding process to ensure continued compliance with all Federal, State, USM and UMBC regulations and guidelines; which includes corroborating the in-person I-9 verification step was completed timely and successfully at the department level.</div><div><br></div><div><strong>What this means for you?</strong></div><div><br></div><div>Your department should continue to submit <strong><a href="https://aaoussc.umbc.edu/aaou-rt-tickets/" rel="nofollow external" class="bo">New Hire RT Tickets</a></strong> to AAOU SSC with all required supporting documentation as the first step in initiating the onboarding processes.</div><div><br></div><div>AAOU SSC will continue to initiate all onboarding paperwork via DocuSign, which includes the new hire onboarding packet and the I-9 packet.</div><div><br></div><div>When the I-9 packet is initiated by AAOU SSC it is routed to the new hire (employee) for completion of page 1 of the form. AAOU SSC will list an Authorized Representative from the department on the DocuSign <em>(generally this will be the hiring manager, supervisor or a designated representative from your department). </em></div><div><br></div><div>Our RT system is being updated to include two new fields on all New Hire RT Ticket Request Types:</div><div><br></div><div><strong><em>Who, from your department, will be verifying this hire's I-9 documents in person and completing the associated DocuSign, should one be needed?</em></strong></div><div><ul><li><strong><em>Representatives Name</em></strong></li><li><strong><em>Representatives Email </em></strong></li></ul><div>When completing the New Hire RT Ticket, you will indicate who the departments Authorized Representative should be for that hire, and that is the name and email address we will use under the "Authorized Representative" section when initiating the DocuSign I-9 form for that particular new hire.</div></div><div><br></div><div>Once AAOU SSC initiates and routes the form to the new hire, the new hire will complete page 1 of the form, and upon completion and submission the form will automatically route to the listed Authorized Representative.</div><div><br></div><div>The Authorized Representative will need to schedule the in-person I-9 verification appointment with the hire for a date <strong><em>by or before</em></strong> their start date.</div><div><br></div><div>On the date of the schedule in-person I-9 verification, the Authorized Representative will complete a physical review of the hires acceptable documentation in person, and will update page 2 of the I-9 DocuSign accordingly. They will then scan a copy of the physical documents and attach them to the I-9 DocuSign.</div><div><br></div><div>Upon submission of the completed I-9 DocuSign the Authorized Representative will need to download the COMPLETED DocuSign in PDF format, and attach a copy to the New Hire RT ticket confirming the in-person I-9 verification was completed timely and successfully.</div><div><br></div><div><strong>A detailed How-to-Article on Completing In-Person I-9 Verifications for New Hires is attached for your reference, and is also saved to our website <a href="https://aaoussc.umbc.edu/aaou-resources/payroll-hiring/" rel="nofollow external" class="bo">here</a>.</strong></div><div><strong><br></strong></div><div><strong>If you have questions related to this process update, please submit a <a href="https://aaoussc.umbc.edu/aaou-rt-tickets/" rel="nofollow external" class="bo">General Inquiry RT Ticket</a> to AAOU SSC, and one of our team member will assist you.</strong></div><div><strong><br></strong></div><div><strong>Thank you,</strong></div><div><strong>Vania Cruz </strong></div></div>
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<Summary>Good Afternoon AAOU SSC Departments,    In an effort to streamline the onboarding process and mitigate delays that are often seen at the in-person I-9 verification stage, the AAOU SSC will no...</Summary>
<Website>https://aaoussc.umbc.edu/aaou-resources/payroll-hiring/</Website>
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<PostedAt>Fri, 23 Sep 2022 16:25:54 -0400</PostedAt>
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<NewsItem contentIssues="false" id="127667" important="true" status="posted" url="https://beta.my.umbc.edu/groups/aaoussc/posts/127667">
<Title>From the Desk of Martina Buckley...</Title>
<Tagline>AAOU SSC Staffing Update</Tagline>
<Body>
<![CDATA[
    <div class="html-content">Colleagues,<div><br></div><div>I hope you all are doing well.  We want to provide you with an AAOU SSC staffing update.  As of September 26, our full-time staff will go down to three, Vania, Mike, and myself.  We are working on hiring contingent staff while we determine the next steps for the AAOU SSC.  We ask for your patience and understanding during this challenging time as there might be delays in processing.</div><div><br></div><div>Vania and Mike are reviewing and updating RT tickets.  They are working on tickets in the order received.  We ask that you be on the lookout for status updates in the tickets and respond timely.  </div><div><br></div><div>Again, thank you for your understanding and cooperation during this time of transition.</div><div><br><div><div><div><div>Best,</div><div><strong><br></strong></div><div><strong>Martina Buckley, CPA CIA</strong><div>Associate Provost for Financial Management and Chief of Staff</div><div>Office of the Provost</div><div>UMBC:  An Honors University</div><div>Administration Building, Rm 1001B</div><div>1000 Hilltop Circle</div><div>Baltimore, Maryland 21250</div><div>Telephone:  410 455 6578<br></div><div>Email:  <a href="mailto:mbuckley@umbc.edu" rel="nofollow external" class="bo">mbuckley@umbc.edu</a></div></div></div></div></div></div><span><br></span></div>
]]>
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<Summary>Colleagues,    I hope you all are doing well.  We want to provide you with an AAOU SSC staffing update.  As of September 26, our full-time staff will go down to three, Vania, Mike, and myself.  We...</Summary>
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<PostedAt>Fri, 16 Sep 2022 12:37:28 -0400</PostedAt>
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<NewsItem contentIssues="false" id="126269" important="true" status="posted" url="https://beta.my.umbc.edu/groups/aaoussc/posts/126269">
<Title>*Reminder* AAOU SSC Process Update: Pre-Hire Requests</Title>
<Tagline>Reposting of 7/15/22 post, with fixes to broken links...</Tagline>
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<![CDATA[
    <div class="html-content"><span><p><span>This is a re-posting of our July 15, 2022 post regarding the Pre-Hire Request process change. This updated post, includes fixes to broken links:</span></p><p><span><br></span></p><p><span>EFFECTIVE IMMEDIATELY</span><span>, the AAOU SSC will no longer process Pre-Hire requests for AAOU SSC departments. The Pre-Hire option has been removed from our Request Type drop down menu in RT.</span></p><br><p><span>Moving forward AAOU SSC departments are responsible for submitting their own <strong>Pre-Hire Request</strong> directly to HR via the <strong><em><a href="https://docusign.umbc.edu/secure/prd/FormToDocuSign/Form2DS.php?cfg=HR_CriticalPayrollHRISTransactionPortal" rel="nofollow external" class="bo">HR Pre-Hire Request DocuSign Submission Portal.</a></em></strong></span></p><br><p><span>A few important things to note:</span></p><br><p><span>The Pre-hire process allows departments to get a new employee access to UMBC resources (CAMPUS ID, EMPLI ID, E-MAIL) before all of their new hire paperwork is processed by Human Resources. </span></p><br><p><span>Once the new hire paperwork is processed by Human Resources the new hire will receive access to the same credentials, so a Pre-Hire request is only necessary if you want the employee to have access to UMBC credentials well in advance of their start date. </span></p><br><p><span>In an audit of our processes we found that Pre-Hire requests being submitted to AAOU SSC for processing tend to occur at the same time the new hire paperwork is being submitted for processing, and therefore, there is no value-add by having the pre-hire process run through the shared services center, because more often than note both items are being processed concurrently.</span></p><br><p><span>If a department wishes to initiate a Pre-Hire action before they are able or ready to submit the complete New Hire request to AAOU SSC, in order to get the new hire access to their UMBC credentials sooner; enabling departments to submit these request directly to HR allow's the process to be executed as it was intended, and will produce the desired outcome of the new hire receiving access to UMBC credentials ahead of the new hire's paperwork being processed by HR.</span></p><br><p><span>Again, the Pre-Hire process is completely voluntary, and not required, and reaps the most benefits for those departments who have future dated start dates for their hires, but want to get them access to their credentials well in advance of their first day of work.</span></p><br><p><span>IMPORTANT NOTE:</span><span> when hiring, initiating a hiring action with the AAOU SSC is still </span><span>REQUIRED</span><span>, and you should continue to do so using the </span><span>AAOU SSC HR Paperwork Deadline calendar</span><span> as your guide to when RT requests are due to AAOU SSC for the corresponding start date(s), selecting the appropriate payroll action, under the </span><span>Payroll &amp; Hiring</span><span>Request Type</span><span> within our RT ticketing system.</span></p><br><p><span>If you have any questions or concerns regarding this change, please submit a </span><a href="https://aaoussc.umbc.edu/aaou-rt-tickets/" rel="nofollow external" class="bo"><span>General Inquiry RT Ticket to AAOU SSC</span></a><span>, and a member of our team will respond within two (2) business days.</span></p><br><p><span>For detailed information about the Pre-Hire process, and links to the </span><span><strong><em><a href="https://umbc.app.box.com/s/9vl548t7tqrdpil4wsxn2z6dd67qajgn" rel="nofollow external" class="bo">Faculty &amp; Staff Pre-Hire</a></em></strong></span><span><strong><em><a href="https://umbc.app.box.com/s/9vl548t7tqrdpil4wsxn2z6dd67qajgn" rel="nofollow external" class="bo"> Form</a></em></strong>, and </span><span><em><a href="https://docusign.umbc.edu/secure/prd/FormToDocuSign/Form2DS.php?cfg=HR_CriticalPayrollHRISTransactionPortal" rel="nofollow external" class="bo">Pre-Hire DocuSign Portal</a>, </em></span><span>please visit the link below:</span></p><br><p><a href="https://hr.umbc.edu/payroll/pre-hire-process/" rel="nofollow external" class="bo"><span>https://hr.umbc.edu/payroll/pre-hire-process/</span></a></p></span><div><br></div></div>
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<Summary>This is a re-posting of our July 15, 2022 post regarding the Pre-Hire Request process change. This updated post, includes fixes to broken links:     EFFECTIVE IMMEDIATELY, the AAOU SSC will no...</Summary>
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<PostedAt>Fri, 15 Jul 2022 01:45:20 -0400</PostedAt>
<EditAt>Wed, 19 Oct 2022 09:53:24 -0400</EditAt>
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<NewsItem contentIssues="false" id="126166" important="true" status="posted" url="https://beta.my.umbc.edu/groups/aaoussc/posts/126166">
<Title>The AAOU SSC is Hiring!</Title>
<Tagline>Interested in joining our team...</Tagline>
<Body>
<![CDATA[
    <div class="html-content">Good Afternoon,<div><br></div><div>The Academic Affairs Other Units, Shared Services Center (AAOU SSC) within the Office of the Provost is hiring! We currently have one (1) Regular Full-Time Staff position available (Business Services Specialist) and three (3) Temporary Contingent I positions available.</div><div><br></div><div><span>The AAOU SSC, provides transactional support to 20+ AAOU departments in the areas of Payroll, Human Resources, Finance and Budgeting.</span></div><div><span><br></span></div><div><span>If you or someone you know are looking for new opportunities, please view our current openings on the UMBC jobs page here:</span></div><div><span><br></span></div><div><a href="https://listings.umbc.edu/cw/en-us/job/493804/business-services-specialist" rel="nofollow external" class="bo"><strong>Business Services Specialist - Regular Full-Time Non-Exempt Staff</strong></a></div><div><br></div><div><strong><a href="https://listings.umbc.edu/cw/en-us/job/493798/shared-service-center-general-assistant-hrpayroll" rel="nofollow external" class="bo">General Assistant (HR/Payroll) - Temporary Part/Full Time Contractual</a></strong></div><div><br></div><div><a href="https://listings.umbc.edu/cw/en-us/job/493802/shared-service-center-general-assistant-accounting-finance" rel="nofollow external" class="bo"><strong>General Assistant (Accounting &amp; Finance) - Temporary Part-Time Contractual</strong></a></div><div><br></div><div><strong><a href="https://listings.umbc.edu/cw/en-us/job/493803/shared-service-center-general-assistant-policy-procedure-process" rel="nofollow external" class="bo">General Assistant (Policy, Procedure &amp; Process) - Temporary Part-Time Contractual </a></strong></div><div><br></div><div><span>If you are not interested in this opportunity but know someone who may be, please forward this along! This position is open to both internal and external applicants. </span></div><div><br></div><div>Please submit your application by <strong><em><u>July 29, 2022</u></em></strong> for consideration.</div><div><br></div><div>Thank you,</div><div>AAOU SSC Team</div><div><br></div><div><br></div><div><br></div></div>
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<Summary>Good Afternoon,    The Academic Affairs Other Units, Shared Services Center (AAOU SSC) within the Office of the Provost is hiring! We currently have one (1) Regular Full-Time Staff position...</Summary>
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<PostedAt>Thu, 07 Jul 2022 15:34:31 -0400</PostedAt>
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<NewsItem contentIssues="false" id="125926" important="true" status="posted" url="https://beta.my.umbc.edu/groups/aaoussc/posts/125926">
<Title>AAOUSSC FY23 Deadline Calendar - Finalized</Title>
<Tagline>Deadlines for June '22 - October '22</Tagline>
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<![CDATA[
    <div class="html-content"><div>Good Morning,</div><div>Please find the finalized version of the FY23 AAOU SSC HR Paperwork Deadline calendar, through October 2022 attached. Please note that there are several one day time entry periods this quarter, so please be mindful of submitting all action request tickets by the appropriate deadline.</div><div><br></div><div><u>There is a one day time entry coming up in the next few weeks, so please be aware that Monday, 6/20/22 is the deadline for PR-02 paperwork requests.</u> Please be sure any requests are submitted through the RT system by COB Monday to ensure all paperwork can be processed timely.</div><div><br></div><div>A copy of the updated calendar is also saved on our website for reference. Anytime updates are made to this document, the most up to date version is saved on our website. We highly recommend accessing the calendar from our site, to ensure you are referring to the most recent version at all times.</div><div><br></div><div>Please also remember: Start dates for new hires should be coordinated with AAOU SSC in advance, to ensure the date you wish to hire, is in line with the processing time required and associated deadlines, to ensure a smooth onboarding process, and to avoid payroll delays for new hires.</div><div><br></div><div>RT tickets for any new hires requiring complete onboarding paperwork will need to be submitted at least two weeks ahead of the listed deadline associated with their start date, to ensure enough processing time, for SSC staff to initiate the hiring process, and for the new hire to complete and return all paperwork and supporting documentation by the deadline listed that is associated with their start date.</div><div><br></div><div>If you have any questions, or if you require any additional information, please do not hesitate to contact us via our General Inquiry RT queue. </div><div><br></div><div>Thank you,</div><div>Michael Renda</div><div>Business Specialist</div></div>
]]>
</Body>
<Summary>Good Morning,  Please find the finalized version of the FY23 AAOU SSC HR Paperwork Deadline calendar, through October 2022 attached. Please note that there are several one day time entry periods...</Summary>
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<NewsItem contentIssues="false" id="125854" important="true" status="posted" url="https://beta.my.umbc.edu/groups/aaoussc/posts/125854">
<Title>AAOU SSC Deadline Calendar - PRELIMINARY June - August</Title>
<Body>
<![CDATA[
    <div class="html-content"><div>Good Afternoon and Happy Friday,</div><div>Please find a preliminary version of the FY23 AAOU SSC HR Paperwork Deadline calendar, through August 2022 attached. <strong><em><u>Please note that HR has not yet released their final deadline calendar, so these dates are subject to change</u></em></strong>.</div><div><strong><em><u><br></u></em></strong></div><div>A copy of the updated calendar is also saved on our website for reference. Anytime updates are made to this document, the most up to date version is saved on our website. We highly recommend accessing the calendar from our site, to ensure you are referring to the most recent version at all times.</div><div><br></div><div>Please also remember: Start dates for new hires should be coordinated with AAOU SSC in advance, to ensure the date you wish to hire, is in line with the processing time required and associated deadlines, to ensure a smooth onboarding process, and to avoid payroll delays for new hires.</div><div><br></div><div>RT tickets for any new hires requiring complete onboarding paperwork will need to be submitted at least two weeks ahead of the listed deadline associated with their start date, to ensure enough processing time, for SSC staff to initiate the hiring process, and for the new hire to complete and return all paperwork and supporting documentation by the deadline listed that is associated with their start date.</div><div><br></div><div>If you have any questions, or if you require any additional information, please do not hesitate to contact us via our General Inquiry RT queue. </div><div><br></div><div>Thank you,</div><div>Michael Renda</div><div>Business Specialist</div></div>
]]>
</Body>
<Summary>Good Afternoon and Happy Friday,  Please find a preliminary version of the FY23 AAOU SSC HR Paperwork Deadline calendar, through August 2022 attached. Please note that HR has not yet released...</Summary>
<Website>https://aaoussc.umbc.edu/aaou-resources/</Website>
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<NewsItem contentIssues="false" id="125821" important="true" status="posted" url="https://beta.my.umbc.edu/groups/aaoussc/posts/125821">
<Title>The AAOU SSC is Hiring!</Title>
<Tagline>Interested in joining our team...</Tagline>
<Body>
<![CDATA[
    <div class="html-content">Good Afternoon,<div><br></div><div>The Academic Affairs Other Units, Shared Services Center (AAOU SSC) within the Office of the Provost is in search of an Administrative Assistant II - Customer Liaison to join our team! </div><div><br></div><div><span>The AAOU SSC, provides transactional support to 20+ AAOU departments in the areas of Payroll, Human Resources, Finance and Budgeting.</span></div><div><span><br></span></div><div><p>The <span>Administrative Assistant II - Customer Liaison</span> in the Academic Affairs Other Units Shared Services Center (AAOU SSC) will be primarily responsible for supporting the day-to-day administrative needs of the unit, and will be the primary point of contact for all AAOU SSC inquiries.</p><p>For a detailed list of the specific duties and responsibilities please view our job posting on the UMBC jobs page here:</p></div><div><strong><a href="https://listings.umbc.edu/cw/en-us/job/493757/administrative-assistant-ii-customer-liaison" rel="nofollow external" class="bo">Jobs at UMBC-Staff</a></strong></div><div><br></div><div>Please note, this is a regular, full-time, non-exempt position.</div><div><br></div><div><div>If you are not interested in this opportunity but know someone who may be, please forward this along! This position is open to both internal and external applicants. Candidates with Administrative and Customer Service experience are encouraged to apply.</div></div><div><br></div><div>Please submit your application by <strong><em><u>June 30, 2022</u></em></strong> for consideration.</div><div><br></div><div>Thank you,</div><div>AAOU SSC Team</div><div><br></div><div><br></div><div><br></div></div>
]]>
</Body>
<Summary>Good Afternoon,    The Academic Affairs Other Units, Shared Services Center (AAOU SSC) within the Office of the Provost is in search of an Administrative Assistant II - Customer Liaison to join...</Summary>
<Website>https://listings.umbc.edu/cw/en-us/job/493757/administrative-assistant-ii-customer-liaison</Website>
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<PostedAt>Wed, 08 Jun 2022 15:55:32 -0400</PostedAt>
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<NewsItem contentIssues="false" id="125450" important="true" status="posted" url="https://beta.my.umbc.edu/groups/aaoussc/posts/125450">
<Title>*IMPORTANT* FY22 YEAR-END DEADLINES</Title>
<Tagline>Fiscal year end is quickly approaching!</Tagline>
<Body>
<![CDATA[
    <div class="html-content"><span>AAOU SSC Departments,</span><div><br></div><div>To ensure all transactions for FY22 are processed and approved by the central office(s) FY22 year-end deadlines, and the expenses post against your FY22 budget, the AAOU SSC has developed a year-end calendar for your reference.</div><div><br></div><div>Please note this calendar also includes activities that are not processed via shared services, and those transactions still remain the departments responsibility to complete prior to the listed deadline. All AAOU SSC related deadlines are listed in <strong>RED</strong>.</div><div><br></div><div>We have also added these dates to the deadline calendar on our website: <a href="http://aaoussc.umbc.edu" rel="nofollow external" class="bo">aaoussc.umbc.edu</a> and a copy of this document has been added to our website as well for easy reference.</div><div><br></div><div>The AAOU SSC deadlines listed in <strong>RED</strong>, indicate the date in which your RT Requests must be received by shared services for processing. Please ensure all requests are submitted by or before COB on the deadline specified to ensure your transaction is included in your FY22 budget. </div><div><br></div><div>If the deadline is missed, the transaction will still be processed, however, it will hit your FY23 budget instead of FY22.</div><div><br></div><div>If you have any questions, or if you require any additional information, please do not hesitate to contact us.</div><div><br></div><div>Thank you,</div><div>AAOU SSC</div></div>
]]>
</Body>
<Summary>AAOU SSC Departments,    To ensure all transactions for FY22 are processed and approved by the central office(s) FY22 year-end deadlines, and the expenses post against your FY22 budget, the AAOU...</Summary>
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<PostedAt>Wed, 18 May 2022 16:34:20 -0400</PostedAt>
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<NewsItem contentIssues="false" id="119185" important="true" status="posted" url="https://beta.my.umbc.edu/groups/aaoussc/posts/119185">
<Title>The Un-Return of the Live Check Pick Up Process</Title>
<Body>
<![CDATA[
    <div class="html-content">Good Afternoon,<div>HR announced today that the university has decided NOT to resume the live check pick up process, and will instead continue to mail out physical checks to employees directly. </div><div><br></div><div>As such, there is no need to submit an updated signature authorization form through DocuSign.</div><div><br></div><div>Thank you for your patience and attention.</div><div><br></div><div>Mike Renda</div><div>Business Specialist</div></div>
]]>
</Body>
<Summary>Good Afternoon, HR announced today that the university has decided NOT to resume the live check pick up process, and will instead continue to mail out physical checks to employees directly. ...</Summary>
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<PostedAt>Wed, 04 May 2022 12:43:37 -0400</PostedAt>
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<NewsItem contentIssues="false" id="118851" important="true" status="posted" url="https://beta.my.umbc.edu/groups/aaoussc/posts/118851">
<Title>The Return of the Check Pick Up Process</Title>
<Body>
<![CDATA[
    <div class="html-content">Good Afternoon and Happy Friday,<div>Human Resources announced today that the departmental live check pick-up process will resume for UMBC on Friday, May 15th from 9:00AM - 11:00AM. This means that each department will need to have an assigned individual, and back up, who will be responsible for picking up and distributing any live checks for their department. </div><div><br></div><div>In the past this has been done by sending the AAOU SSC an updated version of page 3 of the HR signature authorization form. We have moved this process to DocuSign to ensure timely and accurate updates to departmental authorizations. A DocuSign template has been created and will be shared with the appropriate individuals in each department, so that moving forward, when a department needs to update their authorized check pick up personnel, the DocuSign template can be used, as opposed to sending an updated form. The DocuSign will automatically route to HR when completed, and should CC the AAOU SSC automatically as well.</div><div><br></div><div>As a reminder, the department is responsible for identifying when authorized personnel need to be changed and for initiating the authorization update to HR timely. <em><strong>Please note that since the DocuSign envelopes should be routing to HR and CC'ing the AAOU SSC automatically, departments should not submit authorization forms through the RT system, nor should they be sent to any individual AAOU SSC team member for processing. </strong></em></div><div><em><strong><br></strong></em></div><div>If you have any questions or concerns about this process, please don't hesitate to submit a General Inquiry ticket to our staff, and we are happy to assist in any way we can.</div><div><br></div><div>Thank you and have a great weekend,</div><div><br></div><div>Mike Renda</div><div>Business Specialist</div></div>
]]>
</Body>
<Summary>Good Afternoon and Happy Friday, Human Resources announced today that the departmental live check pick-up process will resume for UMBC on Friday, May 15th from 9:00AM - 11:00AM. This means that...</Summary>
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<Sponsor>AAOU Shared Services Center</Sponsor>
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<PostedAt>Fri, 22 Apr 2022 14:36:12 -0400</PostedAt>
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